A couple of months back I went to the pharmacy to pick up the asthma medication that I’ve been taking for years – the cost of which is $50 a month, and that’s with a Cadillacesque, employer-provided health insurance plan. Oddly, though, on this visit the price was $75. After my inquiry as to the price increase, the pharmacist told me to contact the insurance provider. So I did. Actual conversation:
curv: So I noticed the cost of X drug went up by 50% and I wanted to know why.
customer service rep: Sir, when a generic is released on the market, we increase the price of the brand name drug in order to encourage use of the generic.
curv: OK, fair enough. What’s the generic so I can tell my doctor to write a scrip.
rep: Hold on, let me check…[two minutes later]. There is no generic.
But they kept the raised rate of $75 anyway.
In the annals of the great crimes of the health insurance industry, this is very, very, very small potatoes. I’ll live after all. But it just gives a little flavor of the type of hubris and disregard for their customers that have become the stock and trade of an industry that knows it has the government by Ben Nelson’s balls. There’s a certain je ne sais quoi in their gratuitous “fuck yous.”
A more serious recent example (though there is hope this move will be thwarted by lawmakers/existing law – UPDATE: score one for the little guy):
Amid a national debate on how to make the healthcare system friendlier and more accessible, and as millions of people grapple with the loss of jobs and homes, what does insurance heavyweight Blue Shield of California do?
It decides to take a key benefit away.
The company has notified individual policyholders that their coverage could be immediately dropped if they miss a single payment — or so it seems. Blue Shield says in a letter to customers that they can reapply for insurance, but with potentially higher premiums and stricter conditions. This represents a significant change from Blue Shield’s former practice of giving customers two special grace periods annually to make up for missed payments without any change to coverage or premiums.
And, again, that travesty would only apply to the people lucky enough to have health insurance in the first place (and the ability to overpay for it, one late payment notwithstanding). And for the rest? You’re screwed. Sorry. By a quirk of our best system of government ever™, a super majority is required in the significantly undemocratic body in our bicameral Congress in order to pass legislation. This gives corporate America too many veto points. It’s easy.
The uninsured will get some weakly subsidized mandate to buy private insurance from companies whose profit-maximizing mission it is to screw you over when you need it most. And it’s not like the public is going to make the corporate whores in the Senate pay for their prostitution. As Brad recently posted from a comment somewhere:
Where i come from, The Netherlands, which is far from perfect, i pay 125 Euro’s for full coverage. Dentists and pre-existing conditions included. I can have a television at my bed and a minibar if i want to, but that’ll cost me extra. We have 6 or 7 big insurance companies here who facilitate this and who are bound by government rules on maximum charges and minimum coverage. It works fine, there’s no deficit created and everybody is fully covered. Besides that there’s a government subsidy for everyone who doesn’t earn enough to pay for the premiums.
We’re a democracy, with politicians, which are to some degree polarized into left and right, but everybody agrees we need good healthcare. If our people are denied that, we go out onto the streets and make known that we disagree.
It’s that simple.
Yeah, they would raise hell and demand that the government respond to the citizens rather than the wealthy at the expense of the citizens (with the expense being death of course). Because they’re not completely batshit insane as a polity.
And in America? We have tea party protesters driven into a frothing rage, taking to the streets in order to…protest against the government stepping in and fixing the health insurance debacle for their benefit. That’s it in a nutshell. Americans protest with all their might in order to preserve the right to get fucked over by the insurance industry. Because, socialism.
Hell, even the uninsured are evenly divided on the question of whether or not they would be better off with insurance if the icky government is involved.
What a weird place this is.
December 17, 2009 at 12:03 pm
And think about how responsive these companies will be to customers’ needs when we are all legally mandated to buy their product.
December 17, 2009 at 12:52 pm
Did you get that extra $25 back?
December 17, 2009 at 12:54 pm
Hell no.
It was just one of those Kafkaesque mazes. They raised the price because a generic was released, but there was no generic released. But they weren’t going to lower the price because then I wouldn’t buy the generic.
Costs me $75 a month now. Every month. With very good insurance.
December 17, 2009 at 12:55 pm
PS: Love your site, and have for a long time.
December 17, 2009 at 1:33 pm
That Catch-22, it’s the best catch there is.
December 17, 2009 at 3:57 pm
Severe pain patients including Cancer patients take Oxycontin. Purdue Pharma got caught making shit up in their FDA studies, so they were fined X Billion dollars. So what do they do? They pull the generic version until they recoup X Billion dollars. Price Difference is ridiculous.
December 17, 2009 at 4:10 pm
The thing about legislative polling including on Health Care when you read out what the bill includes as far as features or you ask about certain features or non-features, you know, specifics, the people support not only most of the the two versions but also medicare for all. If you ask the people, “Do you like the health plan”, they will say, “no”, because they are filling in their details on their own as to what your asking and what they think “the health bill” is, usually Congress of their mind and the real process don’t match-up. The Democrats are failing at communicating the details, (no surprise there), nuance is really tough to sell, I think they should have prepared better, David Plough says he has a million volunteers “under the radar” campaigning for this Health Reform Process, OK, if you say so David.
http://www.youtube.com/watch?v=csR828Qjdbg&feature=player_embedded
Does it look like someone is rationalizing? Or trying to convince himself? We really shouldn’t behave like the Bush Administration, they were consistently and constantly in denial.
If Wendell Potter doesn’t like it, I don’t like it.
http://www.pbs.org/moyers/journal/07102009/profile.html
December 17, 2009 at 4:18 pm
And nearly every person in this country has a similar tale of getting fucked over by, or at least highly annoyed by, their health insurance provider. Or they know someone who does. Yet it seems that this simple fact is rarely mentioned in this thing that some call a “debate.”
It’s the same with the banksters. They can fuck people over left and right, and yet it’s somehow better that they continue doing so than it is for the government to do something to stop it.
What the fuck is wrong with people? Jesus.
I blame Reagan.
December 17, 2009 at 5:50 pm
Well, at least we have this:
December 18, 2009 at 5:06 pm
“…I think it harms the comity of the Senate…”
Phonetically speaking, of course.
December 19, 2009 at 12:39 am
Joe looks like a Nutcracker.
There were people and cars and cops and am-blintz and Fyre trux to the right & Up & over/under tonight.
We stayed out of teh way and arrived at parking.
‘$5.oo Event Parking’ said teh sign.
“Are you going to teh restaurant?” was teh query.
“The PLAY!” we replied.
“OK. Over there on teh right are spaces.”
No charge.
If you’re going to Nutcracker, give me five bucks. If you’re here to eat or TD&H, it’s free.
Great show we attended.
I imagine the big event show included teh scary big head crackers.
Joes ready to crack you without a second thought.
.
December 17, 2009 at 6:36 pm
“they would raise hell and demand that the government respond to the citizens rather than the wealthy at the expense of the citizens (with the expense being death of course). Because they’re not completely batshit insane as a polity”
Even when the citizens do get tired of all the BS and revolt against their betters by attempting to toss them from office in an election, the Washington elites close ranks and protect their own, as I noted in a recent post at my blog:
http://www.kilchis.com/drunkpundit/wordpress/?p=18
December 17, 2009 at 8:49 pm
COBRA is even worse. When I started COBRA after the company for which I worked closed, I paid two months ahead of time as required while the paperwork was being done, and waited for the next bill to arrive. It didn’t. Then they back-dated the third-month bill (which increased the monthly payment $120, and was pretty much impossible to pay on time, since the due date on the bill was prior to the postmark on the envelope), and sent it to me while I was out of town. I opened the bill immediately when I got home, sent them a check about five days late, and the next thing in the mail was the cancellation notice–and they kept the third payment.
Fuckers.
December 17, 2009 at 9:17 pm
The scariest part about living in socialist Europe is seeing how the system has brainwashed people into thinking they are happy and content in their lives with their socialist heathcare, and that bigger cars and houses are not required for happiness and family.
December 18, 2009 at 2:46 pm
Suckers!
December 17, 2009 at 11:38 pm
What a
weirdexceptionally stupid place this is.Fixed. But hey, we’re exceptional.
December 18, 2009 at 1:33 am
I’m unemployed in Australia. I have no insurance. I’ve just had two doctor consults and an x-ray for a broken toe. I was not charged for this treatment. I feel guilty when I compare myself to people in a similar situation in the US.
December 18, 2009 at 1:39 am
Well said, and gogogo Kill the Bill types, given that I am a young dude who won’t benefit from anything like this. Being a selfish person, I have hatred in my heart for the bill.
That said, where the hell are The Editors? Did I miss something? I like curveball, but – and I mean this in the utmost sincerity – I am not ready to accept some kind of Fafblog excuse for poor performance! Fer Shame! May the ghosts of the Guns of August and Suzy Kolber damn you fer depriving us of yer wit!
Also, cmon man, driftglass already had a viewing, and you were not included. Much the loss to him, but still, you Airwolf masters merit far more awesomeness than Sadly No.
Anyway, so it goes.
December 19, 2009 at 7:36 pm
Hiatusing is hard.
On us, I agree.
.
December 20, 2009 at 4:44 am
All the prophets say he shall return only when Wes Clark is made Emperor of the Milky Way. You KNOW that.
I heard they were teaching an Oragutan how to play the banjo and they can’t start the next project without it. Artists….
December 18, 2009 at 3:46 am
And I’ll mention I got a free swine flu vaccination while I was at the doctor’s as well.
December 18, 2009 at 11:10 am
I would go back there every time and insist on getting the generic. Then, when they tell you there’s no generic, tell them that you would prefer the generic. Repeat.
December 19, 2009 at 8:08 am
This is an interesting suggestion.
December 19, 2009 at 12:24 pm
Insurance company phone people are about like TSA people. They’re given a list of things to say when people call in to complain; it doesn’t matter if they’re true or not, because what are you going to do? I had my doctor send a prescription in twice for a fairly expensive drug, and they discarded it because they didn’t want to pay their share. When I called to ask why it wasn’t in their records, they said it was because the drug had to be preapproved before it was submitted. Only…when I pressed the point with a supervisor, they said no, this particular drug does not have to be preapproved. “Preapproved” was just first on the operator’s list of things to tell customers who call and complain their prescriptions have disappeared.
December 19, 2009 at 6:15 pm
Compromise! Looks like shitducken for Christmas!
December 20, 2009 at 4:48 am
Thank God the brave and wise Senate voted to keep those horrible reimported Canadian drugs out! Well, that’s just fine!
December 21, 2009 at 8:21 am
If your med was an albuterol inhaler, Pharma is puling a real racket on these – they’ve been out there as generics for decades but just recently, the small amount of a freon used as a propellant was removed & replaced w/an ‘ozone-friendly’ chemical. Oh & along with that comes a nice shiny brand-new patent & a list price increase from ~$5 to ~$75.
Funny thing though, if there was any significant amount of freon in the generic version the inhaler itself would have been a huffer’s dream. My guess is that the amount of freon released by opening an older automotive AC system would be similar to the amount of freon released by ~100K of these generic inhalers.
Oh, & just for yux wrt drug importation, looked at my wife’s blood pressure meds last night – no, it’s ‘unsafe’ to re-import US-made meds from Canadian pharmacies, but importing meds from Israel as are hers? No problem!
December 21, 2009 at 12:14 pm
not albuterol, but a med to keep the need for albuterol away. though it is an inhaler, so there could be linkage with the freon theory. such fun!
December 23, 2009 at 5:22 am
This country is not a weird place.
It’s health care is not ridiculous:
just imagine yourself in hell…and everything begins to make sense.